4.75 ★

Casa Fuego Sanctuary Villa

    House·10 guests·3 bedrooms·3 bathrooms
4.75·2 reviews

Modern meets Tulum at this luxury villa located near Holistika. This open concept space is great for your group and features plenty of space to lounge. Panoramic door opens to pool at the lush garden space. Each bedroom features and ensuite bathroom and the kitchen and dining area are perfect for a...


Amenities

Swimming pool
Kitchen
Air conditioning
Washing Machine
Pets allowed
Suitable for children

Available days







Reviews

4.75 (2)
·Sara·July 2025

Terrible!!! Stay away!!!

Don’t rent from them!! We rented Casa Fuego direct from Jungle Luxe instead of going through Airbnb- big mistake! The villa looks beautiful online in photos, but once we arrived it had a musty odor and mold literally all over the house. No to mention it was filthy! We tried to leave the day after checking in but the staff convinced us to stay and they’d try to clean it. Musty odor came back within 24 hours. My 3 year old daughter and I had to leave because we were starting to feel sick. We had planned to stay for a month. Now, the management company, Jungle Lux, is refusing to refund our money despite the mold and large list of broken items in the home. And blaming me for having a mold allergy! Seriously- I have this in writing. We’ve offered to even pay for the nights we stayed and to clean some crayon marks off the floor my daughter made, which we really shouldn’t have to even do that because of the condition of the home. And they are trying to tell me mold is normal in Tulum and it’s my fault for not doing enough research on that. I’ve been to Tulum many times and never stayed in a place with a musty moldy smell like this one with visible mold all throughout the house. Since we didn’t rent through Airbnb we’ve been forced to deal with Rachel directly who has been absolutely awful. Truly awful!! Stay away!! And I bet money she’ll comment on this post trying to somehow make it my fault.
·Therese·July 2024

Positive: The host was very responsive. The villa features three bedrooms, each with its own bathroom. There’s also a fully equipped kitchen and a laundry room. While transportation is needed to reach the beach and downtown areas, the property includes a concierge service to help coordinate your group’s transportation and any other needs. Overall, it was a great stay! Negative: None


Good to know

House Rules
Check-in: 3 pm
Check-out: 11 am
Pets: allowed
Smoking inside: not allowed
Cancellation Policy
100% refund up to 30 days before arrival
50% refund up to 14 days before arrival